Monday, October 6, 2014

Telecommunications & Networking Concepts for Health Care


            As technology continually grows, the use to telecommunications and networking in health care continue to grow as well. “The use of telecommunications in health care has grown exponentially in recent years and has enhanced opportunities for patients, health care professionals and management of the health industry in general” (Gray, 2014). With the integration of electronic health records reaching many health care organization, the options for telecommunications are growing daily. When the use of telecommunications and electronic medical records, health care professionals have the options of “video consultations, remote patient data monitoring, nursing call centers and searching for or saving personal health information online” (Gray, 2014). With these options available to health professionals, this opens up greater care and benefits for patients. “Providers benefit from health care telecommunications as well, in their organization and management of information, and in electronic tools supporting clinical care” (Gray, 2014). With electronic medical records, patient information is easier for the provider to retrieve resulting in “more control over the continued management of health intervention and knowledge of patient progress” (Gray, 2014).
            When organizations convert into an electronic system, this system must be compatible with telecommunications that are available throughout the organizations. If an organization adopts new software, hardware may need updating as well in order to be compatible with telecommunications that are offered. These technologies include “videoconferencing, the internet, store-and-forward imaging, streaming media, and terrestrial wireless communications” (Institute of Medicine, 2012). With advancing technologies, it is the goal to bring telecommunications to every aspect of health care so that health care can reach places it has never reached before. Globally, telecommunications can reach areas that have little to no health care available. In doing this, thousands of patients can receive the help that is needed in order to survive. 
            “Social media sites can be a great way for health care professionals to network with colleagues and share health information” (Britt, 2014). However, there are many legal and ethical aspects that health care professionals should be aware of before making the jump into social media. “These include issues related to patient privacy, fraud and abuse, tax-exempt status, and physician licensing” (Britt, 2014). Attorney Ike Willett offers details on the legal issues that can arise:
  • ·         Patient Privacy – HIPAA and state privacy laws limit health care providers’ ability to interact with patients through social media. Health care providers are prohibited from disclosing patient information without proper consent. A health care provider discloses patient information through social media without patient authorization in violation of HIPAA and/or state privacy laws can be subject in fines and other penalties.
  • ·         Fraud & Abuse – Federal and state laws aimed at preventing fraud and abuse in health care prohibit health care providers from giving third parties anything of value as an inducement for the third party to generate referrals to the health care provider for services which may be reimbursable by Medicare or Medicaid.
  • ·         Tax-Exempt Status – Health care providers that are exempt from taxation under Section 501(c)(3) of the Internal Revenue Code are prohibited from intervening in political campaigns and from seeking to influence legislation as a substantial part of their activities. This may extend to advertisement of sponsoring social media sites that support a political candidate or particular pieces of legislation.
  • ·         Physician Licensing – Health care professionals should not provide medical advice to patients via social media. If a patient receiving the medical advice from a doctor through social media is located in a state in which the doctor is not licensed, the doctor giving the advice risks liability under state licensing laws (Britt, 2014).

           In order for health professionals to avoid ramifications and stay within the laws of the Health Insurance Portability and Accountability Act (HIPAA), “providers should not use social media to share any health information that could be linked to an individual patient, such as names, pictures, and physical descriptions, without the patient’s consent” (Britt, 2014). Health care professionals should take great care to post disclaimers on any type of social media site, blog, or web pages where information is being shared. “Healthcare organizations entering the social network need to make sure they have social media policies that specify what uses by their employees are permitted and prohibited” (Britt, 2014).


References: 

Britt, D. (2014). Healthcare professionals and social networking. South Source.  Retrieved from
            http://source.southuniversity.edu/healthcare-professionals-and-social-networking
33211.aspx
Gray, A. (2014). The advantage of telecommunication in health care. eHow. Retrieved from
            http://www.ehow.com/infor_8378675_advantages-telecommunications-health-care.html
Institute of Medicine. (2012). Telehealth. HRSA. Retrieved from

http://www.hrsa.gov/ruralhealth/about/telehealth/
Recruiting for Healthcare Jobs. (2011). Telehealth today, not tomorrow. Retrieved from
            http://recruitingforhealthcarejobs.wordpress.com/2011/12/02/telehealth-today-not-
tomorrow

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